Shipping Policy

💡 Who’s Responsible?

📦 Lost or Stolen Packages: Responsibility lies with the customer after delivery.

🏡 Be at Home: Ensure someone is present to receive the order.

📍 Double-Check Your Address

Incorrect addresses or undeliverable packages are not our responsibility.

🔧 What If There’s an Issue?

Snap a photo or video and contact us via Instagram DM.

Hours for Complaints: Between 9 AM and 9 PM on the delivery day.

💸 When Are Refunds Available?

Delivery errors on our part.

Issues reported within 3 hours, including delivery time.
🚫 Courier errors are not refundable.

Details can be checked HERE

🎥 Pre-Delivery Check

A video of your order will be sent before delivery.

Loss or damage during courier transit is beyond our responsibility.